Shipping policy

At West Bury Supply, we work to process and deliver your order as quickly as possible.

Order Processing

Orders are generally processed within 1–3 business days.

Business days do not include weekends or public holidays.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated delivery time:

5–12 business days after processing

Estimated delivery time:

7–20 business days after processing

Delivery times may vary depending on the destination, carrier, customs processing, weather, and other circumstances outside our control.

These delivery estimates are not guaranteed.

When tracking is available, it will be sent to the email address provided during checkout.

Tracking information may take several business days to become active after shipment.

We are not responsible for delays caused by:

Customers are responsible for providing a correct and complete shipping address.

If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before reshipment.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer unless otherwise stated at checkout.

Once a package is marked as delivered by the carrier, West Bury Supply is not responsible for packages lost or stolen after delivery.

If your package is marked as delivered but cannot be found, please contact the carrier.

For shipping questions, contact:

West Bury Supply Email: contact@westburysupply.com